سياسة الخصوصية

Followers Arab, operated by FAMOUS SELLER MARKETING SERVICES VIA SOCIAL MEDIA L.L.C (Dubai, United Arab Emirates) and accessible at https://followersarab.com, respects the privacy of its visitors and customers. This policy explains what information we collect, why we collect it, and how it is handled.

This policy applies to our online activities only, and to information shared or collected through this website. It does not apply to information collected offline or through other channels.

Consent

By using our website and placing an order, you consent to this Privacy Policy and agree to its terms.

Information We Collect

• Order information: your email address and the public link you submit (profile, post, video, or channel URL). This is the minimum required to deliver the service.
• We never collect account passwords. We do not ask for login credentials or account access at any stage, and you should never share them with any service provider.
• Support messages: if you contact us, we receive your email address, your message, and any details you choose to include such as an order number.
• Technical data: standard server log files record IP address, browser type, internet service provider, date and time, and referring pages. This data is used for security, analytics, and site administration.

Payment Information

We do not collect, process, or store card numbers or banking details on our website. Payments are handled by independent, encrypted payment providers, and your payment details are submitted directly to them. We receive only the transaction result and reference needed to confirm your order.

Each payment provider processes your data under its own privacy policy, and we recommend reviewing it on the provider’s website.

How We Use Your Information

• To deliver and process your order and apply the 30-day refill guarantee.
• To send order confirmations and service-related emails.
• To respond to your support requests.
• To operate, maintain, secure, and improve the website.
• To detect and prevent fraud or abuse.

We do not sell your personal data, and we do not share it with third parties except where required to deliver your order or comply with the law.

Data Retention

Order records are kept as long as needed to provide the service, honour the guarantee period, and meet accounting and legal obligations. Support messages are kept for as long as needed to handle your request and any follow-up.

Cookies

Like most websites, we use cookies to keep your cart and session working, to remember preferences, and to understand how the site is used so we can improve it. You can disable cookies through your browser settings, though some features such as the cart may then stop working correctly.

Third-Party Services

We use third-party services for payment processing, email delivery, and website analytics. These providers process data only as needed to perform their function, under their own privacy policies. This Privacy Policy does not apply to any external website you reach through a link on our site.

Your Rights (GDPR)

If you are located in the European Economic Area, you are entitled to the following rights:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data, subject to legal obligations.
• Restriction — request that we limit the processing of your data.
• Objection — object to our processing of your data.
• Portability — request transfer of your data to you or to another organisation.

To exercise any of these rights, email us. We respond within one month.

Your Rights (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal data we have collected, to request deletion of that data, and to opt out of the sale of personal data. We do not sell personal data. Requests are answered within one month.

Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will remove it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version is always published on this page with its update date.

Contact

For any question about this policy or to exercise your data rights, email support@followersarab.com. Support replies in Arabic and English, 24/7.